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PacAccess is part of:
CSS Communications
PO Box 397
Bellingham WA 98227
360 671-4878
888 671-4878

PacAccess Email FAQ

Q: My Email isn't working?  I'm getting a password error.
A:  See our Billing page

Q:  I am still getting mail at connectexpress.com... WHY?
A:  Our access to the domain has not been removed yet, and we are allowing mail to continue to flow as a courtesy.  It will be going away.

Q:  Is my email address changing?
A:  Yes, your email address will be changing from user@connectexpress.com to user@pacaccess.com.

Q:  When can I start using my new email address:
A:  It's available to use right now.

Q:  What settings do I use?
A:  See our settings page for the settings you will need to use in your email program.

Q:  I have a dlux.net email address, do I need to make any changes?
A:  Yes.  You'll need to change your email settings, but your email address will stay the same.

Q:  Will your webmail still be working?  Do I have to make changes there?
A:  Yes, the webmail is still working, and you shouldn't need to make any changes.  The address for webmail is http://webmail.pacaccess.com.

Q:  I have a domain with ConnectExpress, so my email address isn't @connectexpress.com, do I need to make any changes?
A:  Yes.  You'll need to change your email settings, but your email addresses will stay the same.

Q:  Will PacAccess continue to support Mac?
A:  Yes, our technicians are Mac users, and will be able to help with Mac related email issues.

Q:  Do you have detailed instructions for my email program?
A:  For most email programs you can find instructions here.

Q:  How do I contact you if I need additional support.
A:  Please submit a support request.

Q:  How do I contact someone in billing?
A:  Please use our billing request.

Q:  I can receive mail, but I get an error when sending mail.
A:  The outgoing server requires authentication.  In most email programs there is a checkbox to use authentication for outgoing email.  Do NOT use SPA, or secure password authentication.

Contacting PacAccess

Support Request Form

Billing Request Form



PO Box 397
Bellingham WA 98227



PacAccess Dial Up Numbers

Everett 425-791-0281
Tacoma 253-579-0262 
Bellevue 425-974-1115
Seattle 206-812-0785